Last Updated: February 10, 2026
At K-Gudi Wilderness Camp, we understand that plans can change. This Refund Policy outlines the terms and conditions for cancellations and refunds. We recommend reading this policy carefully before making a booking.
1. Cancellation Policy
All cancellation requests must be submitted in writing via email to booking@kgudi.com or by calling our reservation team at +91-1234567890.
Cancellation Timeline and Refund Schedule
| Cancellation Period |
Refund Amount |
Processing Fee |
| 30+ days before check-in |
90% of total booking amount |
10% processing fee |
| 15-29 days before check-in |
50% of total booking amount |
50% cancellation fee |
| 7-14 days before check-in |
25% of total booking amount |
75% cancellation fee |
| Less than 7 days before check-in |
No refund |
100% amount forfeited |
| No-show / Failure to check-in |
No refund |
100% amount forfeited |
Note: The cancellation period is calculated from the date of receiving the cancellation request until the scheduled check-in date.
2. Refund Processing
- Refunds will be processed to the original payment method used for booking
- Processing time: 7-10 business days from the date of cancellation approval
- Bank processing may take an additional 3-5 business days
- You will receive an email confirmation once the refund is initiated
- Transaction fees charged by payment gateways are non-refundable
3. Modification of Bookings
If you wish to modify your booking dates or accommodation type:
- Modifications are subject to availability
- Must be requested at least 15 days before the original check-in date
- One complimentary date change allowed if requested 30+ days in advance
- Subsequent changes or changes within 30 days may incur a modification fee of INR 1,000
- Price differences (if any) will be adjusted accordingly
Contact us at booking@kgudi.com to request modifications.
4. Early Check-out
If you check out earlier than your scheduled departure date:
- No refund will be provided for unused nights
- Full payment for the booked duration is applicable
- In case of emergency situations, partial refund may be considered at management's discretion
5. Cancellation by K-Gudi Wilderness Camp
In rare circumstances, we may need to cancel your booking due to:
- Force majeure events (natural disasters, pandemics, government orders)
- Unforeseen operational issues
- Safety concerns
- Facility maintenance or closure
In Such Cases:
- 100% full refund will be provided
- Alternative dates will be offered with no change fees
- Refund will be processed within 5 business days
- We will notify you as soon as possible via email and phone
Please Note: K-Gudi Wilderness Camp is not liable for any additional costs incurred by guests, including but not limited to travel expenses, accommodation elsewhere, or consequential losses.
6. Weather-Related Cancellations
Weather conditions in wilderness areas can be unpredictable:
- We do not offer refunds for adverse weather conditions unless we deem it unsafe and cancel the booking
- Activities like safaris cancelled due to weather will be rescheduled or alternative activities offered
- If activities cannot be conducted due to weather, refund for activity charges only (excluding accommodation)
7. Wildlife Safari Permits
Regarding forest department permits and wildlife safari bookings:
- Safari permits are subject to forest department availability
- If permits are not available, full refund of safari charges will be provided
- Accommodation charges are separate and follow standard cancellation policy
- Safari permit fees paid to forest department are non-refundable once booked
8. Group Bookings
For group bookings (8 or more guests):
- Special cancellation terms may apply
- Customized refund policy will be specified in the booking agreement
- Partial cancellation (reduction in guest count) may be permitted with 30+ days notice
- Contact our group booking coordinator for specific terms
9. Special Offers and Promotional Bookings
Bookings made under special offers, packages, or promotional rates:
- May have different cancellation terms than standard rates
- Some promotional bookings may be non-refundable
- Specific terms will be clearly stated at the time of booking
- Always review the terms associated with promotional offers
10. Refund Request Process
To request a refund, please follow these steps:
- Send a written cancellation request to booking@kgudi.com
- Include your booking confirmation number and guest name
- Specify the reason for cancellation (optional but helpful)
- Provide bank account details for refund processing
- You will receive an acknowledgment within 24 hours
- Refund status update will be provided within 48 hours
Quick Tip: You can also call us at
+91-1234567890 to initiate cancellation, but written confirmation via email is required.
11. Dispute Resolution
If you have any concerns about refund processing:
- Contact our customer service team immediately
- We strive to resolve all disputes amicably within 7 business days
- Escalation to management available for unresolved issues
- All refund decisions are at the discretion of K-Gudi Wilderness Camp management
12. Travel Insurance Recommendation
We strongly recommend purchasing comprehensive travel insurance that covers:
- Trip cancellation and interruption
- Medical emergencies
- Travel delays
- Lost baggage
Travel insurance can protect you from financial loss in case of unexpected events that may prevent you from completing your trip.
13. Contact Information
For cancellations, refund queries, or assistance:
K-Gudi Wilderness Camp
Kyathadevarayana Gudi, Chamarajnagar
Mysore - 571313, Karnataka, India
Booking & Cancellations: booking@kgudi.com
Customer Service: info@kgudi.com
Phone: +91-1234567890
Available: 9:00 AM - 8:00 PM (All days)
Important Notice
This refund policy is subject to change without prior notice. The policy applicable at the time of your booking will govern your reservation. Please retain a copy of this policy for your records. By making a booking with K-Gudi Wilderness Camp, you acknowledge and agree to the terms of this Refund Policy.
